artowin99 Platform Privacy Notice

When you download the artowin99 Android app or access our site through an iOS mobile browser and create an account, we collect your email, phone number, and government identity documents to verify your identity. This page describes what data we collect when you use artowin99, how we protect it, and what rights you hold over that information.

We at artowin99 handle your data through encrypted channels from the moment you login on your phone to the instant your withdrawal clears back to your DANA, e-wallet, mobile banking, local payment, online payment, or bank account. Our privacy approach centres on transparency—we explain what we collect, why we need it, and who may access it during our standard KYC review, deposit confirmation, and withdrawal-settlement workflows.

This notice applies to all users across Indonesia accessing artowin99 for football betting (Liga 1, Piala Indonesia, Piala AFF), live-dealer tables, slot games, or esports markets. Services are available only where applicable law permits.

What We Collect and How We Use Your Data

We collect several categories of information to operate artowin99 safely and comply with local financial regulations. During account creation, we request your email address, phone number, date of birth, and full name. For KYC verification—mandatory before your first deposit—we ask for a government-issued ID (national identity card, passport, or driving licence) and proof of address dated within three months (utility bill, bank statement, or rental agreement).

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records showing the payment method, amount, timestamp, and confirmation status. We do not store your wallet PIN, bank password, or card details—payment gateways handle those. We log your deposit confirmations and match them to your account for regulatory purposes.

We also collect activity data: which games you access, your betting and gaming history, deposit and withdrawal requests, login timestamps and device identifiers (Android app version, iOS browser type, approximate location via IP address), and any messages you send through our customer support channel. Push notifications on Android record whether you enabled or disabled each notification type (deposit alerts, security warnings, promotional updates).

Data storage and third parties

Our artowin99 servers may be hosted in jurisdictions outside Indonesia, which means your data travels across international borders. We use industry-standard encryption (SSL/TLS) to protect data in transit and encrypted storage for data at rest. Our compliance team (staff in Jakarta, Surabaya, Bandung, and Medan) may access your KYC documents during verification and review your transaction history to detect unusual patterns.

We share data with payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to the extent required to process deposits and withdrawals. We may also disclose your identity and transaction records to law enforcement or financial regulators if legally required. We do not sell personal data to advertisers or third-party marketers.

Cookies and tracking on artowin99

When you use artowin99 on your phone or desktop, we use cookies and similar tracking technologies to remember your login session, language preference, and notification settings. These are functional cookies required for the app or browser to operate—not advertising or analytic cookies. You can clear cookies through your browser or app settings; doing so will log you out and reset your preferences.

Your rights and account deletion

You have the right to request access to all personal data we hold about you, correct inaccurate information, and request deletion of your account subject to anti-money-laundering and fraud-investigation holds. If you request account deletion, we retain your encrypted identity documents and transaction records for seven years per local financial regulations, then permanently delete them. To exercise these rights, contact our support team through the in-app Help menu or email support with your account ID.

Data protection on artowin99 rests on three pillars: encryption protecting data in transit, access controls limiting staff visibility, and legal holds ensuring compliance with anti-money-laundering requirements.

Password reset and account security

If you forget your artowin99 password, we send a reset link to your registered email. You click the link, create a new password, and regain access—this typically takes minutes. If someone else accesses your account without permission, we recommend you change your password immediately and contact support. We monitor for suspicious logins (unusual location, multiple failed attempts) and may temporarily lock your account to prevent unauthorized withdrawals.

Our Privacy Commitments on artowin99

We keep this privacy notice updated whenever our data practices change. During high-traffic periods like Idul Fitri, Idul Adha, and Imlek, our support team may take longer to respond to data-access requests, but we still honor them within 30 days. Your data security is non-negotiable—we invest in encryption, regular security audits, and staff training to prevent breaches.

If you have questions about how we handle your data, how long we retain it, or how to request deletion, reach out through the in-app Help menu or email our support team. We respond to privacy inquiries within five business days. This notice is governed by Indonesian data-protection principles and the laws applicable in your jurisdiction.

artowin99 may update this privacy notice from time to time. We notify you of material changes via email and in-app notification. Your continued use of artowin99 after an update constitutes acceptance of the revised notice. Services are available only where local law permits.